Fort Mill Auto Repair

6 Years Anniversary
(803) 281-3993hours:
Mon - Fri: 7:30 AM - 5:30 PM
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5

Went for oil change & tire rotation for first time...satisfied with service and their recommendation. Will go back again.

5

Excellent service. No matter how long it took. they made 100% sure that everything worked. They’ve treated my car as if it was their own.

5

Oil change. Fast and friendly!!! Glad I found a new place to take my truck instead of the dealership!!

5

I went in to look into a check engine light. I met with Austin the service advisor whom after the diagnostics said that the repairs needed will cost $2000 but he found out that my 2011 Audi q5 had a recall or an extended warantee that should take care of this issue for free at an Audi dealership. I called Audi and they denied my claim. I called Austin back and he emailed me the info about the recall/warantee and I emailed it to Audi which at that point they accepted it and agreed to fix the issue for no charge. I did take my car few days ago to another mechanic shop and they never mentioned that I can fix this for free, they only said that this will cost me $2000. They are called Honest-1 Auto Care and they were honest.

4

I had a great conversation with Austin (Service manager) regarding my 2006 Toyota 4 runner's future maintenance. I also had a great conversation with Evan Jones who inspected, changed oil and patched my tire. Nice man. I will go back to Honest-1 Auto care. Thank you

Thank you for your review and comments.

- Honest-1 Auto Care Fort Mill
5

As always I was very satisfied with the work done, the courtesy of the staff and customer service. I have taken my vehicle there many times and I completely trust them to only recommend necessary work and to do a good job to my satisfaction. I had struts installed that were faulty but they went out of their way to correct the issue. I'm grateful to have a service station that I can trust and receive top notch customer service. I highly recommend Honest-1

5

There were straight forward and helpful in assessment of the problems with my car. When I can I take my car back to them. I highly recommend them when you need your car serviced.

5

Honest-1’s service was excellent! The free courtesy shuttle worked great for me; it gave me the opportunity to be at my office while my car was being serviced. The diagnostic detail report of what they found was helpful. I would recommend them to anyone needing their vehicle service.

5

I was told I needed fuel injectors, plugs, distributor wires etc and more. I gave the ok to complete the work. After $3700 worth of work I picked up the car and drove it a few miles to find out it was not running right. I took it back and they said I need a new distributor which involved removing the water pump etc. I okayed this service as well to the cost of $1200+. I finally picked up the car after waiting a few more days for parts and when I looked under the hood for what repairs were done I saw my fuel injector cover had been broken and had been attempted to be glued together! I talked to Jonathan the service tech and he said he will get me a new one. My question? Why was I not told about this before picking up my car? Were they trying to hide this? They call themselves Honest 1 Auto Care?

3

I was told I needed fuel injectors, plugs, distributor wires etc and more. I gave the ok to complete the work. After $3700 worth of work I picked up the car and drove it a few miles to find out it was not running right. I took it back and they said I need a new distributor which involved removing the water pump etc. I okayed this service as well to the cost of $1200+. I finally picked up the car after waiting a few more days for parts and when I looked under the hood for what repairs were done I saw my fuel injector cover had been broken and had been attempted to be glued together! I talked to Jonathan the service tech and he said he will get me a new one. My question? Why was I not told about this before picking up my car? Were they trying to hide this? They call themselves Honest 1 Auto Care?

Mr. Dean, we had already discussed Honest-1 replacing the cracked injector cover prior to your review. We appreciate your business and the opportunity to help get your vehicle back on the road. We will call you when the replacement part arrives. Thanks.

- Honest-1 Auto Care Fort Mill
Honest-1 Auto Care Fort Mill is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Fort Mill (803) 548-8118 if you have any issues in accessing any area of our website.