Fort Mill Auto Repair

Honest One has been my go to mechanic for some time now. They always take great care of our vehicles. They stand behind their work. I just had repair done under their 36/36 warranty. I can trust any repair they say I need is true and not an “over sale”. I highly recommend them to anyone looking for a reliable mechanic.

I was in desperate need to get a headlight replaced and these guys let me come in last minute and took care of me and they were nothing but kind to me! I cannot recommend their services enough and I would go back to them in a heartbeat

We had a previous experience with Honest— that left us feeling a little frustrated. We received a follow-up call from one of their managers and he apologized for the issues and said they would do better the next time. When we needed more work done and decided to go to them for the work, I was very impressed to see them hold true to their word and work really hard to ensure the experience was a great one! From communication to getting the work done in a quality manner, we were very pleased with our experience and grateful that they listened to our concerns and committed to improving, which they did!

Great service!

First time here and great service. They explained everything and not tried to force anything extra which I commend. I will be coming back thank you

John and Mike literally saved my family’s trip to New Jersey to visit family for Christmas! I am so grateful for John taking my car without an appointment. His level of customer service is incredible! He went himself to the local KIA dealer to pick up the part to help me get on the road quicker. And Mike was incredible with making the repair so quickly! They truly care about their customers! Highly recommend for all your auto repairs!!

Fast, efficient and customer service is top notch!

They did a really poor job communicating and working with us and are not willing to go above and beyond to help. For example, once they finished the work, they called and told me the car was ready 30 minutes before they closed. When I asked if someone would be there if I arrived right at close or shortly after close because of traffic, they said, "No, my guys have to go home." On the same occasion, we asked them to send the quote to our insurance. John assured us that they would and that he would call us Friday to confirm. The Friday passes, and we don't hear anything, so we call around 4:30, and we are told John is on vacation today and through the next week. Vacation is fine and deserved, but don't tell us you'll call and get something done on a day, you know you'll be out. Long story short, this has been all our interactions with them, and I can not recommend them.

Brought our new-to-us car in for an overall check to make sure it was a good purchase. Staff was friendly and explained the results in detail with no scare tactics. Highly recommend for all your auto needs!