I did not want to even give this place a star. The worst experience I have ever encountered at any business! I work 9am-6pm and dropped my car off at 1pm during lunch where the receptionist agreed that I would receive a call once service was completed, and to inform me that the keys would be left in a compartment in my car. She never called at all. Never even to remind me that I hadn’t paid and to take my payment over the phone. When I got off I and realized nothing has been paid my keys were nowhere to be found. New to the city I had to buy a room for the night all because of their lack of communication. Not to mention a VERY UNPROFESSIONAL manager. Lucky for them I do not remember their names. Will never recommend and will be reporting them to the BBB.